TG Cosmetics International
Web Shop - Business Profile
What made you think of offering your
service to TGs?
When I started dressing I found that
I had to go to several different suppliers just to buy what I wanted
and often paid high prices as well. If I found myself in the boat then
i'm sure others feel the same way as well. I therefore had an idea of
providing a complete one stop shop for all transgender needs. There
are some serious gaps in the TG market that needed filling and as i'm
transgendered then I can understand and appreciate peoples needs. My
customer base is growing all the time so I must be doing something right.
How long have you been doing
The business was formed in July 2003
and has been running for 18 months now.
From the Lingerie Range
Do you only serve the TG community
- if mixed how does that work?
No, I sell to everybody not just transgendered
people. The balance works really well and I have many customers in this
country and abroad. My customers come from all walks of life. I have
customers who need make up / accessories for theatres and real women
who have purchased wigs. I have something for everybody and this strategy
is working well.
What special arrangements do
you make to help TGs?
At the moment we are a mail order company only and we are available
seven days a week to answer customers questions and to give advice.
Much of the advice people need is on the website already.
From the Uniform Range
What could TGs do to help you
provide a better service to them?
I do get good and positive feedback
from customers and that is nice, many customers have asked whether we
can get hold of specific items that are not part of our main range.
This we do with a view to making them available to everyone. After all
if one customers wants to buy a particular product then others could
also. We pride ourselves on the highest level of customer focused business
and we constantly adapt to our customer's needs.
From the Boots Range
9 St. Johns Street